Tower Barracksal Service Center
Rose Barracks Postal Service Center - Vilseck
Hours of operation:
Mission Statement/Service overview:
To provide exceptional postal services for all members of the Tower Barracks Community (Tower Barracks and Rose Barracks) by furnishing outstanding customer service in the shipping, receiving, and distribution of the mail.
Normal transit time for 1st class mail from the U.S. is 7 - 10 days.
If 1st class mail has not arrived within 45 days, then contact the sender or the APO.
Normal transit time for bulk/presorted standard mail from the U.S. is 4-6 weeks.
If bulk/presorted standard mail has not arrived within 75 days contact the sender or APO.0
Please do not come to the customer service window if you do not have a card for packages on Mondays or Tuesdays.
Types of cards:
PS form 3849 (the peach colored card)
used to issue out accountable items. For example: insured, certified, and express.
PS form 3907 (the big yellow card)
used to issue out non-accountable parcels.
3X5 index card (the little blue card)
used to issue out small non-accountable parcels, large envolopes, and excess mail.
3X5 index card (this card is tan)
used to issue non-accountable mail through the after hours parcel boxes.
Please leave these cards in your box until the window is opened and you are ready for pick-up. At that time bring card(s) to window with ID card, and we will glady help you.